From Lincoln City City Manager’s Office
Water Service Line insurance Coverage (HomeServe)
The City of Lincoln City has been advised that local water customers may receive mail solicitations from a company known as “HomeServe” that offers water service line insurance coverage. While customers are responsible for any required repairs to the section of the water line running from the meter to the customer’s home, we want to let our community know that the City of Lincoln City does not recommend or endorse the insurance coverage HomeServe is offering.
The Better Business Bureau has received 203 complaints against HomeServe in the past three years. The Oregon Attorney General’s Office advised our office that they have received several recent calls regarding HomeServe, and they are telling consumers to ignore the letters.