211info to call peoples’ telephones for vaccine appointments
Individuals who entered their primary or preferred contact using their phone to the Get Vaccinated Oregon, (GVO) tool could receive a call as early as today from staff at 211info.
Approximately 500 people registered with GVO with a landline as their primary or preferred contact. Some of these individuals also listed a cell or email contact and may have already been contacted for vaccine appointments. 211info staff will prioritize contacting the 260 individuals who have not yet had any contact from OHA.
Staff at 211info will make three attempts to contact registered people, including leaving messages or calling back at specific times if requested. During the call, 211info staff will offer vaccine information and work with eligible people to schedule vaccination appointments.
Landline registration was discontinued in the Get Vaccinated Oregon tool in response to concerns from partners about having the state create automated calls.
People receiving calls will see the number 503-416-2702 on their caller ID. Callers will also identify themselves as calling from 211info on behalf of OHA.
211info staff will not request social security numbers or financial information to schedule a vaccination and this information should not be provided. Health insurance information may be requested but is not required. The vaccine is free.
Individuals not registered with the Get Vaccinated Oregon tool can continue to reach out to 211info by dialing 211 or 866-698-6155 (toll-free). For TTY, dial 711 and call 1-866-698-6155.