OCAq Frequently Asked Questions
Am I required to wear a face covering?
Yes, all guests are required to wear a face covering inside and outside to protect our animals, staff and volunteers. Face shields are available for those who require an ADA accommodation. Children under 5 are not required to wear a face covering. Children 5 and older are required to wear a face covering.
What procedures do you have in place to minimize the spread of illness at the Aquarium?
* Face coverings required for all visitors, staff and volunteers; free disposable face coverings available at entrance; free face shields for ADA accessibility
* Plexiglas barriers at admissions and the coffee bar
* No cash at admissions; Touchless payment pads
* Physical distancing and limited group sizes
* One-way pathways
* Hand Sanitizer stations throughout Aquarium grounds
* Removal of high-touch objects such as penny smashers, shark jaws, etc.
* Closure of high-touch areas such as the touch pool, kids play area and the cafe
* No handouts, maps, brochures or self-guided materials
* Separate exit
o Safety protocols and procedures in parking lots and on path to entrance
o Visit logistics and reminders on entry path and throughout.
o Social distancing reminders/indicators
o Proper way to wear a face mask at entrance
o Required OHA signs posted in English and Spanish
o Warning notices on potential high touch surfaces (ex. exhibit windows)
* Frequent disinfection of surfaces
* Most doors leading outside propped open
* Although Lincoln county is still in phase 1, the State has allowed museums, zoos and aquariums to
reopen at this time.
* Restrooms: doors propped open, every other restroom sink closed, increased cleaning &
What is included with admission?
* All of our permanent exhibits and part of Seapunk. We also have a new exhibit, Indo-Pacific Coral Reef.
What is NOT included with admission?
We have closed the following areas because they are very high touch areas and not suitable during COVID-19. Café, kids play area, touch pool and part of Seapunk because it includes interactive elements which are not allowed by the state right now.
* Touch pool
* Nature trail
*Kids play area
* Water fountains but water bottle fill stations are still open
* POD restrooms
How have the animals been impacted?
* The entire time we were closed the animal care team was here providing normal care and feeding routines. Right now there is no evidence that the virus can spread to the animals but we are taking extra precautions (ex. wearing masks/ face coverings during interactions).
* No reentry allowed
* We will not do temperature checks
* We will not be doing contact tracing records
* No handouts, paper items, removal of laminated sheets in POD